FAQ
Exchanges
RETURN AND EXCHANGE POLICY
You have 7 days from the day you receive your order to make an exchange.
To proceed with the exchange please send us a DM or an email with your order number, the item you want to exchange and the item you wish to receive in the case of an exchange.
Please note that, in order to accept the exchange, the product must be in perfect condition, without signs of use, and inside their respective boxes, as you received it.
Exchanges are not applicable to our products when bought with an offer.
When will i be charged?
When you have placed an order with us, you pay upon delivery, the shipping company will take care of the rest.
Glasses care
We recommend:
- Cleaning them with a soft cloth and always use the Meller case to carry them. Avoid using soap and water.
- Keep them away from direct light sources for a long period.
- It is preferable not to leave the glasses upside down nor to drag them on hard surfaces, as this may scratch the lenses.
What are the shipping fees?
We ship anywhere in Lebanon for free, yes.. for free. ^^
Where do you ship?
We actually ship all across lebanon
UV400?
Yes, we protect you 100% from the harmful ultraviolet light rays
Collaboration
We'd love to know your story and we want to hear your thoughts and ideas!
Send us an email and share any pertinent information. If you're a music artist, we're especially interested in connecting with you.
Can I change my order?
If you've placed your order less than one hour ago, please contact us and we will try our best to accommodate your request for change. No guarantees tho.
Prescription Lenses
We do not offer prescription lenses as we do not make prescription lenses.